Arima Aurum Investment

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Nairobi, Kenya.

Customs Document ProcessingCustoms

A mid-sized export company faced persistent delays and penalties due to incomplete or incorrect customs documentation. Operating across multiple international markets, the company found it increasingly challenging to comply with varying regulatory requirements, which often led to missed deadlines and frustrated clients.

Despite their efforts, the lack of internal expertise and an over-reliance on outdated manual processes exacerbated the problem, leaving them vulnerable to financial penalties and reputational damage.

Challenge

Their inability to efficiently communicate with customs authorities further complicated the situation, creating bottlenecks that disrupted their supply chain operations:

Key Challenges:

  • Frequent errors in customs documentation, resulting in shipment delays and fines.

    Lack of expertise in navigating country-specific import/export regulations.

  • DInefficient communication with customs authorities, causing further delays.

Solution

Arima Aurum, provided a comprehensive customs document assistance service, leveraging its in-depth knowledge of international trade regulations. The team conducted a thorough audit of the company’s documentation processes and identified areas for improvement.

By implementing a centralized documentation platform, Arima Aurum streamlined the preparation, review, and submission of customs paperwork. Additionally, the team offered training sessions to the client’s staff on compliance best practices and maintained an open line of communication with customs authorities to resolve issues promptly.

Results

The export company experienced a 70% reduction in customs-related delays and eliminated penalties for documentation errors. With Aruma Arima’s support, the company gained a reputation for timely and efficient shipments, strengthening its relationships with international clients.

Key Outcomes:

  • Improved accuracy in customs documentation, minimizing errors and fines.
  • Faster shipment clearance through enhanced communication with customs authorities.
  • Increased operational efficiency, reducing delays and associated costs.
  • Enhanced client trust and satisfaction, leading to higher repeat business.
How can we help you?

Contact us at the Consulting WP office nearest to you or submit a business inquiry online.

“Arima Aurum Ltd. transformed our supply chain operations with their expert solutions. Their attention to detail and professionalism are unmatched. From warehousing to transportation, every service was seamless and efficient. Highly recommend their team for any logistical needs!”

JAMES BARAZA
Operational Manager,